Welcome to Meridian Office Furniture
0333 3448 774

Terms and Conditions

This website meridianofficefurniture.co.uk is owned and operated by Meridian Office Furniture Limited and as such are the sellers. Meridian Office Furniture Limited is a company registered in England and Wales with company registration number is 02735030.

By accessing our website you are agreeing to the following terms which with our Privacy Policy set out our relationship. Click Here to see our Privacy Policy.

 

Definitions

The term ‘Meridian Office Furniture Limited’ or ‘us’ or ‘we’ or ‘seller’ refers to us as owners and operators of the website  http://www.meridianofficefurniture.co.uk.

The term ‘you’ refers to the user of our website.

The term ‘website’ means http://www.meridianofficefurniture.co.uk.

The term ‘Buyer’ means the individual, firm or company who buys or agrees to buy the goods from us.

The term ‘Consumer’ means an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession.  For the avoidance of doubt business includes the activities of any government department or local or public authority or charity.

The term ‘Contract’ means the contract between us the seller and you the buyer for the sale and purchase of goods subject to these Terms.

The term ‘Goods’ shall mean the products you as Buyer agree to buy from us as the Seller.

The term ‘Services’ shall mean the services that we are providing to you as set out in your order.

The term ‘Terms’ shall mean the terms and conditions set out in this document.

 

Ownership of Rights

This website is copyright of Meridian Office Furniture Limited, all rights reserved.

You may not use this website for any commercial purpose and redistribution or reproduction of part or all content is prohibited other than the printing or downloading of extracts for your personal use.

Content may be distributed to a third party providing we are named as the source of the material.

 

Ordering, Price & Payment

All orders for goods are deemed to be an offer from the Buyer and are subject to acceptance by the Seller.  We may choose not to accept an order for any reason. These Terms will become binding on you and us when we issue you with acceptance of an order, at which point a contract will come into existence.

All goods are subject to availability.  If we cannot provide them you will be notified and given the option of an alternative or you may cancel and receive a full refund.

If we cannot provide the goods within the stated lead time you will be notified and given the option of waiting or you may cancel the order and receive a full refund.

We will acknowledge your order by email within 24 hours including details, description and price of the goods ordered.

The price for the goods are as stipulated on the website.  All prices are exclusive of VAT.

We take every care to ensure the information on our website is correct.  In the event of a pricing error when an order is received you will be notified and given the option to proceed at the correct price or cancel and any monies taken will be refunded.

We take payment at the point of order and accept the following cards, Mastercard, Visa, Visa Delta, Maestro and Electron Visa. We also accept payment by PayPal.

It may also be possible for you to pay by cheque. In order to do so please select this option on our website and we shall contact you to facilitate payment by this method.

Security checks may be applied to you and your card and this may include passing those details to a third party fraud checking facility.

Payment must be made in full before goods are dispatched.

Ownership of the goods shall pass to the buyer upon delivery providing payment has been made in full.

We take no responsibility for any losses or damage which may arise from your failure to keep your account details secure – your login name and password.

 

Delivery

We deliver to the UK mainland and Northern Ireland only.

Delivery charges:

-       Free delivery on all orders within UK mainland.

-       Please note that charges may apply for delivery to Northern Ireland and non-mainland UK. Please call us on 0333 3448 774 or email us at  info@meridianofficefurniture.co.uk for a delivery quotation.

If your order is for a stock product then delivery will usually be made within 10 working days.  If your selection is non stock then timescales vary depending on the product. The lead time is stated on each product page. We will confirm expected dates once your order has been received and if there is any issue at all we will contact you to discuss.

We will use all reasonable endeavors to meet an agreed delivery date but the time of delivery shall not be the essence of the contract and we will not be liable for any losses, costs, expenses or damages incurred by the buyer or any third party arising directly or indirectly from such failure.

Delivery will be made to the Buyers premises as specified in the order and you should make all arrangements to accept the delivery.  We reserve the right to pass on delivery costs for failed deliveries.

If ordering more than one product, delivery may take place from several locations and items may not arrive at the same time. If we are installing your products for you all items will be delivered and installed at the same time.

Delivery will be made via a tailgate vehicle, and items will be offloaded into a local ground floor entrance assuming that parking will be available with clear and level access.

Alternative arrangements can be made by contacting us prior to placing your order.

The Buyer must inspect the goods once delivered and notify us within 48 hours of any damage at info@meridianofficefurniture.co.uk.  Any visible damage to the packaging should be noted on the delivery ticket.  Goods that are clearly damaged should not be accepted and you should reject the delivery.  We may ask for a photograph of the damage so we can assess the best course of action.

Where damage has occurred prior to or during delivery we will repair or provide a replacement, if this is not possible we will arrange collection and provide a full refund.  Goods must be in the original packing.

 

Installation

We offer an installation service for orders of a large quantity or individual items over a certain weight. If you would like a quotation for our installation service, please contact us on 0333 3448 774.  We will need to ask a few questions in order to provide a quotation, and these will include details about floor level, location, access, and parking availability.

Our installation service is carried out by our fully trained crews and will include clearance of all packaging materials and all furniture will be fully adjusted and leveled.

Installations are normally carried out during normal working hours and in a single phase.  We can however, install outside of normal working hours or in phases depending on your requirements.  For installations above ground floor level, we will require access to and continuous use of a lift, if available, for the full duration of the installation.

Installation may affect delivery times depending upon availability of fitting crews. 

You are responsible for preparing the premises so that we can carry out the installation services and you shall ensure that you obtain and maintain all necessary licences, permissions and consents which may be required for the installation services before the date on which such services are to start.

 

Space Planning and Design Services

We offer a space planning and design service whereby we can advise and suggest layout plans and assist with space allocation. In order to carry out these services we will need certain information from you, for example, measurements. Where you have provided us with incomplete or incorrect information, we may make an additional charge of a reasonable sum to cover any extra work that is required. We will not be liable for any delay or non-performance where you have not provided this information to us after we have asked

We remain the owner of all copyright and intellectual property rights that subsist in any designs that we produce and any intellectual property rights in or arising out of or in connection with the Services shall be owned by us.

 

Cancellation & Returns

Defects

In the unlikely event that there is any defect with the Services or Goods, please contact us and tell us as soon as reasonably possible this should ideally be done within 48 hours of you taking delivery and inspecting the Goods or Services.  We may ask for a photograph of the damage so we can assess the best course of action. We would ask that you please give us a reasonable opportunity to repair or fix any defect.

Consumer right of cancellation

If you are a Consumer you have the right to cancel the contract and receive a refund within 14 days of the date of delivery.  In order to exercise your right to cancel the contract as a consumer you must inform us at the earliest opportunity of your decision to cancel by a clear statement (e.g. by email to info@meridianofficefurniture.co.uk or by letter).   

If you cancel the contract we will reimburse to you all payments received from you subject always to the following conditions:

a)     If you are returning an item to us owing to a fault or defect in the goods we shall offer to exchange the goods with a suitable replacement. However should you still choose to cancel the contract we shall reimburse you the purchase price including any delivery costs paid by you (but not the cost of any special or non-standard delivery charges);

b)     Please note that we will have to charge you the cost of collection. This will not affect your refund for the goods themselves, but any charge for collection will be deducted from the refund that is due to you.

General

Any returned Goods must be unused, in their original packaging and be in re-saleable condition. We may at our sole discretion choose to make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of handling by you other than which is necessary to establish the nature, characteristics and functioning of the Goods or as a result of any damage to the Goods caused by you in returning them to us (it shall be Your responsibility to take reasonable care of the Goods including the packaging prior to collection).

Specially ordered and made to order products may incur a cancellation fee and cannot be returned unless they are faulty or not as described.

We will not accept returns without prior authorisation. Once authorised we will arrange collection.

If returned goods have been damaged by the Buyer then the Buyer will be liable for the cost of repairs or replacement.

If you cancel an order for Services and we have already started to perform the Services by that time, you will pay us any costs we reasonably incurred in starting to fulfil the order, and this charge will be deducted from any refund that is due to you or, if no refund is due to you, invoiced to you. We will tell you what these costs are when you contact us.

 

Descriptions and Data

Our descriptions whilst given in good faith are subject to alteration by us without notice.  In particular dimensions and any weights are approximate only.  Materials and textures are an approximation and can vary when viewed on different computer equipment.  The images of the Goods on our website and in any catalogue or brochure are for illustrative purposes only. Although we have made every effort to display the colours accurately we cannot guarantee that the printed pictures accurately reflect the colour of the Goods. Your Goods may vary slightly from those images. If you are unsure please contact us for samples and fabric swatches before placing your order.

 

Guarantees

Our products carry up to a 5 year guarantee.  Any variance to this will be clearly stated in the product description.  24/7 usage of seating will limit the guarantee to 12 months only.  We will not be liable for any defect arising out of fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow care and maintenance instructions, misuse or alterations or repair of the goods without out approval.

 

Our Liability to You

We shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the contract between us. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If we are installing the Goods and/or providing Services in your property, we will make good any damage to your property caused by us in the course of installation or performance. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover in the course of installation and/or performance by us.

We do not exclude or limit in any way our liability for:

(a)           death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;

(b)           fraud or fraudulent misrepresentation;

(c)           breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);

(d)           breach of the terms implied by sections 12 of the Sale of Goods Act 1979; and

(e)           defective products under the Consumer Protection Act 1987.

The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.

In the event of any breach of these Terms by us the remedies of the Buyer shall be limited to damages which shall under no circumstances exceed the price of the goods. 

 

General Conditions

Nothing in these Terms shall affect the Buyers statutory rights as a consumer.

These Terms shall apply to all contracts for the sale of Goods and/or Services from the seller to the Buyer and shall prevail over any other communication or document from the seller.  Any variance to these Terms must be agreed in writing by us.

Acceptance of delivery of the goods by the Buyer or their agent shall be conclusive evidence of acceptance of these Terms.

A person who is not a party to the contract shall not have any rights to enforce its terms.

These Terms are governed by English Law and the parties hereby submit to the exclusive jurisdiction of the English Courts.

No waiver by us as seller, either express or implied, in enforcing any of our rights under this contract shall prejudice our right to do so in the future.

Whilst we keep the information on our website up to date it is for information only.  We make no representations or warranties of any kind either express or implied about the accuracy, reliability, suitability or availability of content or products on the website.

We reserve the right to withdraw any Goods from the website at any time and not be liable to anyone for doing so.

We reserve the right to periodically update prices which cannot be guaranteed for any period of time.  We will make every effort to ensure prices are correct at the point you place an order.

We shall not be liable for any delay or failure to perform any of our obligations if the delay results from events which our outside our reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply.

If any term or provision of these Terms is held invalid, unenforceable or illegal by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions remain in full force as if these Terms had been agreed with the invalid, unenforceable or illegal provision removed.

We may transfer our rights and obligations under these Terms to another organisation within our group, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms.